Privacy Policy

Last updated: 10 October 2026

1. Who We Are

Nowi Skin & Hair Clinic ("Nowi", "we", "our", "us") is an Ayurvedic skin and hair care clinic located in Panampilly Nagar, Kochi, Kerala, India. The clinic is owned and operated by Morify Ayurveda Private Limited, a company incorporated under the laws of India.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (nowiayurveda.in), contact us, or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: name, phone number, and email address — provided when you message us on WhatsApp, call us, or fill out our consultation registration form.
• Health information: details about your skin, hair, scalp condition, medical history, and lifestyle — shared during your consultation with Dr Shruthi Abhishek.
• Usage data: basic website analytics (pages visited, time on site) collected through standard server logs. We do not use tracking cookies or third-party advertising trackers.

3. How We Use Your Information

We use your personal information for the following purposes:

• Scheduling and managing your appointments
• Providing personalised Ayurvedic consultations and treatment plans
• Maintaining treatment records for continuity of care
• Communicating with you about your appointments, treatment progress, and follow-ups
• Responding to your enquiries via WhatsApp or phone
• Improving our website and services

4. Information Sharing

We do not sell, rent, or trade your personal information to any third party.

Your information may be shared only in the following circumstances:

• With your treating doctor: Dr Shruthi Abhishek and authorised clinic staff who need access to provide your treatment.
• As required by law: if we are legally obligated to disclose information to regulatory authorities, law enforcement, or courts in India.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Digital Personal Data Protection Act, 2023 (India) and applicable laws, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and medical record-keeping obligations
• Withdraw consent for processing of your personal data at any time

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website contains links to third-party services, including:

• WhatsApp (Meta Platforms, Inc.) — for appointment enquiries and communication
• Instagram (Meta Platforms, Inc.) — our social media presence
• Google Maps (Google LLC) — for clinic directions

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites or services.

8. Children's Privacy

We treat patients under 18 years of age with parental or guardian consent. We do not knowingly collect personal information from children without the involvement of a parent or guardian.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Clinic: Nowi Skin & Hair Clinic, Edens Square, Kizhavana Road, Panampilly Nagar, Kochi, Kerala, India
• Phone & WhatsApp: +91 96338 19918
• Operated by: Morify Ayurveda Private Limited